The customer experience is a major part of your brand. We understand that, and every day we do our utmost to represent your company and products in the best possible way.

To ensure that every parcel is picked, packed and handled with the same care you would put into it yourself, our staff work exclusively with your products and your brand to achieve the highest possible product and process knowledge.

In addition, we also own and operate a staffing company with recurring staff who can support during peaks, and who know your products and flows. As an e-commerce company, you know that your volumes can increase tenfold overnight after a successful campaign, for example on social media. We have not only learned to live with that. We have learned to love it.

Whatever needs to reach the end customer, we are ready to do the job. If you focus fully on luxury and presentation, we carefully pack the products in your custom packaging and tie a ribbon around it, if desired.

If a more straightforward bubble mailer is the right choice for cost efficiency, that works just as well.

Letterbox parcels, home delivery in the evening, parcel lockers in town or pickup at the nearest service point are all excellent options. When you place your 3PL with M3 Logistics, you get a fully carrier-independent solution.

Returns handling is a natural part of e-commerce and third-party logistics. We do what you need us to do, transparently sharing information that helps keep the return rate as low as possible, and restoring products to standard condition so they can be sold again. Whatever approach you have chosen for returns handling, we have a solution in place.

Our third-party logistics operations are located in Stockholm, which means fast return deliveries regardless of which carrier your end customer uses to return their goods. Fast returns mean higher customer satisfaction and, in the long run, increased repeat sales.